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4.7

Gebaseerd op 419 recensies

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Anyone else get bed bugs after visiting the men’s locker room? Strange coincidence they showed up after visiting the gym (twice)- so maybe I’m being paranoid.I asked the front desk but they didn’t take me seriously.

Reactie van de eigenaar: Thank you DK,We are open again after this crazy year. Hope to see you soon

Eat Love Run

Cosy, fresh, and clean. Their sauna is a must in cold days:)

Reactie van de eigenaar: Thank you so much

Daniel Rebbin

Reactie van de eigenaar: Dank je wel Daniel

Mina Kocaman

Ive been going here for 3 years. Normally very happy. Since onefit became urban sports club, my app doesnt check in. Last week I visited them for bodypump and it was OK, they let me in and said to contact the app. Which I did, but the app isn’t fixed yet. This week they were telling me they can’t let me in because I didnt check in. I was explaining and showing I just cant do that as the app gives an error, its not in my control and have been contacting the app, and in other venues and also them this was OK. They were 0 problem solving. I told them I can write down the issue to explain for the app if they are told they have allowed for false check in and get penalty. They said no, you need to get a day pass for 17 euros. I told them then I would be paying for the class, the no show fee and 17 euros. I also tried to reassure I would contact the app immediately: why would I want to pay for the no show fee myself?Worst is that later I realized that them insisting on that I had to check in is a lie. Another studio told me they don’t even see the check ins and they are not responsible? So I was basically not let in because I was being honest. I tried to find solutions for them but no, not willing to help and not even trying to help me after 3 years of seeing my face. Very disappointing, not understanding and unreasonable, despite remaining polite

Reactie van de eigenaar: Hi Mina, Thank you for sharing your experience, and we sincerely apologize for the inconvenience you faced. Your loyalty over the past three years means a great deal to us, and we’re deeply sorry that your recent visits did not meet your expectations.We understand how frustrating it must have been to deal with app issues and the challenges they caused at check-in. While we strive to provide consistent service across all visits, we acknowledge there was a lapse in communication and flexibility during your experience.To clarify, our check-in process is aligned with the guidelines provided by Urban Sports Club. While this helps ensure accurate tracking, we see how the app error left you in a difficult position. It was never our intention to make you feel unsupported or unappreciated.Regarding your comment about other studios, we would like to clarify that we can track attendance and check-ins through Urban Sports Club's portal.We will revisit our procedures with the team to ensure that such situations are handled more empathetically and effectively moving forward. Thank you again for bringing this to our attention. We appreciate the opportunity to improve and hope to regain your trust, so hopefully, you can reconsider this one-star review in the future.

Jacomijn B

Hele positieve ervaring. Je krijgt persoonlijke begeleiding en een 12-weken programma om je op weg te helpen. Al met al, een fijne (niet te drukke) sportschool met vriendelijk personeel.

Reactie van de eigenaar: Dank je wel, we doen ons best. Tot snel!

Erwan Régnaud

Finally a gym with an ice bath! lekker!

Reactie van de eigenaar: Happy to hear! Sauna and Icebath, perfect combi!

Agathe Lavallette

Amazing facilities, including sauna and ice bath! Very much enjoy the atmosphere and people in the gym

Reactie van de eigenaar: Thank you Agathe, happy to hear. Love to see you soon again at Fresh Fitness

Laszlo Bussink

Reactie van de eigenaar: Dank je

Ishika Hooda

Reactie van de eigenaar: Thank you Ishika, what can we do better to deserve a 4-5 star?

Beril Kavaklipinar

Reactie van de eigenaar: Dank je wel Beril!

khalil larosi

Moderne fitness club, met zeer vriendelijk personeel dat persoonlijke aandacht geeft aan alle leden en hen thuis laat voelen.goed onderhouden, nieuwste Techno GymApparatuur en ze blijven innoveren, zo hebben ze onlangs een ijsbad toegevoegd aan de sauna faciliteit.

Reactie van de eigenaar: Dank je wel Khalil, tot snel bij Fresh Fitness

Lucas Lucas

Great gym

Reactie van de eigenaar: Thank you Lucas, happy to hear

Michael van Gerven

Geweldige sportschool met professionele begeleiding. Was nooit zo fan van sportscholen, maar ben nu verslaafd. En heel eerlijk ook dankzij de super motiverende en altijd vrolijke PT Lien 💪💪

Reactie van de eigenaar: Dank je wel Michael, Lien is een Topper! Tot snel bij Fresh

Sander van den Berg

Fijne sportschool. Ik waardeer voornamelijk: 1) de kwaliteit en goede staat van apparaten, 2) de bekwame en vriendelijke instructeurs, 3) fitnessbox voor buikspieroefeningen, 4) de hele fijne sauna. Ik zou het iedereen adviseren.

Reactie van de eigenaar: Dank je we Sander! Tot snel bij Fresh fitness

Anna H

Met jarenlang terugkerende rugklacht dan toch naar een sportschool. Ik beland in een warm professioneel, stimulerend bad.. Goede sfeer voor jong en oud. Hier ga ik, hoop ik, nig lang van profiteren.

Reactie van de eigenaar: Dank je wel Anna, we doen ons best! Met ruim 20 jaar ervaring kunnen we idd bijna iedereen helpen. Tot snel bij Fresh

Carolien Heinsius

Fijne sportschool, heerlijk in de buurt (op loopafstand) gezellige sfeer, heel gemengd publiek, goede begeleiding. Ben blij met m’n keuze🎉

Reactie van de eigenaar: Dank je wel Carolien, tot snel bij Fresh

Gabrielle Moraes de Freitas

I was in Amsterdam for 2 weeks and I loved this gym! People are very kind and the trainers are great.

Reactie van de eigenaar: Thank you Gabrielle, happy to hear. Hope to see you again at Fresh fitness

K Alfond

While traveling to Amsterdam for a few days, I did a personal training session at Fresh fitness. It was super easy to organize via WhatsApp. The gym is clean and has top of the line new fitness equipment. I worked with Jasper, and he is positive and a highly skilled fitness trainer. If I lived here, I would join this gym!

Reactie van de eigenaar: Thank you so much, happy to hear. Always welcome

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